Utilities

METAL THEFT SPECIALISTS

The infrastructures of many utility providers have become the target of metal thieves due to the high value of metals such as copper and lead.

SmartWater has years of experience working with major utility providers across the UK and has achieved significant success in helping to both deter and detect metal theft. We don’t just sell you expensive security measures and walk away, we will work with you and develop a holistic crime fighting strategy that is both a meaningful deterrent and an invaluable police prosecution aid. Across our broad range of utility clients, we have been able to demonstrate significant reductions in crime.

IDENTIFYING RISK

On your behalf we will carry out a comprehensive review of your historic crime data, providing a rich intelligence profile that can help to identify existing and emerging crime hotspots, patterns and trends. We can also perform on-the-ground risk assessments to identify other vulnerabilities. Taking this intelligence-led approach means that you can better plan your security buying and concentrate resources where they are needed the most.

We can track your existing and emerging crime hotspots to help
you prioritise security deployments.

                                                                                                                                        

On-the-ground vulnerability studies help identify potential access
routes used by criminals.


PRODUCTS TO DETER AND DETECT CRIME

We have at our disposal a range of products to help you either prevent criminal attacks, or catch those responsible:

The use of SmartWater is increasingly prolific within the sector and is being successfully used to protect all kinds of assets/locations, including:

 



Substations

   



Tools &
Equipment

   



Commercial
Fleet

   



Generators

   



Plant &
Machinery

 

 

SmartWater was the first forensic coding manufacturer to achieve a Grade A External classification as part of a Publicly Available Specification published by the British Standards Institution (PAS 820:2012). This means our forensic products have been independently tested to last the equivalent of 5 years in external weather conditions.

 

UNDERGROUND INFRASTRUCTURE
PROTECTION


 

A simple and effective method for preventing and deterring access to the UK’s underground infrastructure.

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TARGETING RECEIVERS

To disrupt criminal behaviour and make it difficult for thieves to sell on stolen goods, SmartWater Investigators frequently visit scrap yards in partnership with the police to search for SmartWater-marked metals.

 


1,100

visits made to scrap yards
and recyclers

 





150

police operations
supported at scrap yards

 




700

ultraviolet (UV) lights
issued to scrap dealers

 

 



FOCUS ON:

UNDERCOVER TEST PURCHASES

















 

Our Investigators also carry out undercover integrity tests at scrap yards to check compliance with the Scrap Metal Dealer’s Act (2013). The video footage to the right is taken from one such operation.

Please note: this video has been redacted to protect the identities of the operatives and other participants (WARNING - some foul language used).

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Our Industry Partners

                                    

 There is more to SmartWater than just a set of products - their approach of providing on-going support is very much appreciated in tackling our security issues 

JOHN LEE, SECURITY & RESILIENCE MANAGER,

SEVERN TRENT WATER


 The after-sale service that SmartWater continues to provide to Thames Water is truly outstanding. As a Security Specialist I have to react very quickly to changing situations and knowing that I can rely on the support of SmartWater’s team of investigators at very short notice is invaluable 

JON LORIMER, SECURITY SPECIALIST, THAMES WATER

 

Highways England out to deter cable thieves

03/09/2015

Highways England is using SmartWater on cables being laid along a 17-mile stretch of motorway between Sale and Rochdale to deter metal thieves.

View Story

JAILED

SCRAP DEALER JAILED FOR 15 MONTHS

18/11/2014

A “brazen” scrap metal dealer has been jailed for 15 months after being found guilty of taking in stolen metal, including SmartWater-marke...

View Story

MULTI-AGENCY OPERATION SEEKS TO DRIVE DOWN METAL THEFTS

28/10/2013

One hundred vehicles have been stopped and checked during a National Metal Theft Day of Action.  

View Story

Invisible security tagging system to sink would-be thieves at Southern Water sites

05/06/2013

Security at Southern Water sites has been beefed up thanks to an invisible security tagging system. Called SmartWater, the product has been sprayed on...

View Story

 

DOWNLOADS

                                                                                                 
Airwave Solutions
Case Study (Short)
       

 

TESTIMONIALS

  • “Our collaboration with SmartWater has enabled us to identify cable theft risks and to respond quickly to emerging trends in order to implement proactive mitigation plans, particularly through tactical deployments. T... Read More »

    Liam Sumpter, Area Director, Network Rail

  • "The after-sale service that SmartWater continues to provide to Thames Water is truly outstanding. As a Security Specialist I have to react very quickly to changing situations and knowing that I can rely on the support... Read More »

    Jon Lorimer, Security Specialist, Thames Water

  • “SmartWater has been central to reducing burglary in the borough of Brent and for building more confidence within our communities. Criminals know about SmartWater and are aware that contact with it will effectively d... Read More »

    Chief Superintendent Matt Gardner, Borough Commander for Brent, Metropolitan Police Service

  • "Theft of metal is a serious crime and has had a devastating effect on a large number of our customers since 2007. From the beginning of the metal theft epidemic, we have been working in close partnership with SmartWat... Read More »

    David Bonehill, Claims and Risk Services Director, Ecclesiastical Insurance Group (EIG)

  • “Police Scotland continues to work alongside our communities and relevant partners to tackle housebreaking and protect people’s homes and belongings from acquisitive criminals. This exciting opportunity with SmartW... Read More »

    Superintendent Matt Richards, Police Scotland

  • "The risk management package that SmartWater has put together for us demonstrates the level of understanding and experience they have of dealing with metal theft. Their team offers a truly holistic crime prevention ser... Read More »

    Bernie Auguste, Head of Security, Openreach (a BT Group Business)

  • “SmartWater has had a big role in cutting down burglaries. Not only does it help make people feel safer, it also gets people thinking about other ways they can protect their homes. It also acts as a powerful deterren... Read More »

    Allan Breeton, Deputy Director, Nottingham Crime and Drugs Partnership

  • “As a charity War Memorials Trust greatly values its partnership with the SmartWater Foundation. It is wonderful to work with another organisation which recognises the importance of protecting the nation’s war memo... Read More »

    Frances Moreton, Director, War Memorial’s Trust

  • "Since introducing SmartWater spray systems in fixed locations and marking all of our mobile devices we’ve received positive feedback from in-store colleagues. We have confidence in SmartWater’s abilities as a det... Read More »

    Sheila Mitchell, Change Advisor, Waitrose Business Protection

  • "Our partnership with SmartWater has proven itself in the courts many times - contributing invaluable forensic evidence and leading to a significant number of criminal convictions. Throughout our working relationship, ... Read More »

    Tim Horsfall, Risk Technology Development Manager, G4S Cash Services UK

  • “It is fantastic to be working with SmartWater to support the communities around the Mutley and Greenbank area in the reduction and prevention of crime. Other police forces have shown that the use of SmartWater kits ... Read More »

    Detective Constable Jamie Gilbert, Devon and Cornwall Police

  • “SmartWater is an excellent way of tracking stolen property. It is practically impossible to remove and ensures that the item can easily be traced back to the original owner and lead the person found in possession of... Read More »

    Inspector Simon Crick, Hackney Police, Metropolitan Police Service

  • “Using SmartWater is a great way of protecting your property and it is a known deterrent for burglars who know that if they get caught handling items marked with it, they are probably going to go to jail. We’ve pur... Read More »

    Councillor Chris Bond, Cabinet Member for Environment and Community Safety, Enfield Council

  • "If criminals know that SmartWater has been used, it makes it much less attractive to them. They know they will be more likely to get caught and it makes it harder for them to sell things they steal.”... Read More »

    Sergeant Fergus Caulfield, Essex Police

  • “All of our equipment has now been forensically marked with SmartWater and signage is on display around the vessels to warn would-be thieves. We are fortunate in that we rarely experience any criminal activity, but w... Read More »

    Rik James, Head of Purchasing, Calecore Ltd

  • “My experience of the SmartWater team has been excellent from start to finish. The fact that their primary focus is being proactive means that you have a real confidence that those reactive instances will be reduced.... Read More »

    John Stevenson, Operations Manager (Residential Accommodation), University of the West of Scotland

  • “Airwave is a company committed to delivering secure and reliable communications to all of Great Britain’s emergency services and public safety agencies. Our Network is a vital tool for the emergency services and m... Read More »

    Stephen Druitt, Operational Security Manager, Airwave Solutions Ltd

  • “We want to get the message across to local people that police forces throughout the UK are now trained to look for SmartWater. Derbyshire Dales residents clearly appreciate that SmartWater can be a very useful tool ... Read More »

    Inspector Bryan Hall, Derbyshire Police

  • "By funding the SmartWater technology and working with the police we have already reduced the number of victims of crime within the local estate." ... Read More »

    Gary Lumb, Community Safety Manager, Wakefield and District Housing

  • “When we started this project with the Huddersfield Crime Prevention Panel and SmartWater, we were confident that it would lead to a reduction in the number of thefts of stone. A 43 per cent reduction in thefts is, h... Read More »

    Mark Wall, Crime reduction officer for Kirklees, West Yorkshire Police

  • "SmartWater has played a crucial role in helping us to develop a layered security strategy. Cable theft can have a massive impact on our business, so the ability to deter thefts was a key factor in our decision to go w... Read More »

    Mark Diffey, Director, MEMS Power Generation

  • “A lot of work has gone into this project and we have definitely seen substantial reductions in the number of reported thefts. Perhaps most telling is that since we started the SmartWater project, my staff and the lo... Read More »

    David Evans, Harbour Master for the River Hamble

  • "Research shows that areas where SmartWater has been introduced have seen dramatic reductions in the number of opportunist thefts and burglaries." ... Read More »

    Inspector Mark Barlow, Newcastle Borough Local Policing Team, Northumbria Police

  • "Burglary can have a huge impact on the lives of victims and SmartWater has proved an innovative way to tackle it.” ... Read More »

    Councillor Sophie Linden, Deputy Mayor of Hackney Council, London Borough of Hackney

  • “SmartWater is a great way for people to protect their belongings and helps us to get your stolen items back to you if they are recovered, which can offer a lot of peace of mind. It is also a useful deterrent against... Read More »

    Sergeant Nick Reason, Derbyshire Police

  • “Thieves know that SmartWater is bad news for them and it brings peace of mind for residents.” ... Read More »

    Ann Sutcliffe, Executive Director for Neighbourhoods, Shropshire Housing Group

  • "The SmartWater technology in our trap houses and cars is so effective that in less than 72 hours from the trap house being broken into, (the offender) was arrested, interviewed, placed before the Courts and pleaded gu... Read More »

    Detective Sergeant Madeline Ryder, Brent Police, Metropolitan Police Service

  • "SmartWater is a unique coding system which has been used by police forces for a number of years to tackle both commercial and domestic burglary. It has proved to be a very effective deterrent to offenders where other ... Read More »

    Rachel Carr, Community Safety Officer, Cambridgeshire Police

View more Testimonials »

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